Appointments and Cancellations Policy
Appointments are scheduled in advance, at a cadence we agree on, based on your goals, treatment needs, and our mutual availability. Payments for each appointment will be made through by debit or credit card or ACH transfer. You will need to have a valid credit card on file prior to our first appointment.
You are responsible for communicating issues that may interfere with attendance to season in a timely manner. You would be considered tardy if more than 5 minutes late for an appointment, but you will still be seen if less than 15 minutes late. Tardiness of greater than 15 minutes will result in a no-show for your scheduled appointment, and will be charged the no-show fee. Please note therapy does not occur in public areas. If you will not be in a private place for the appointment, please cancel your session in advance.
You may cancel appointments in advance without charge, as long as I receive notice 24 hours prior to your appointment. For appointment no-shows or last-minute cancellations, you may be charged a fee. No-shows are $75 and last-minute cancellations are $50. I do understand that unexpected events occur and it is not always possible to let me know 24 hours in advance. Therefore, I allow one waived no show or last-minute cancellation every 6 months.
Fiscal Responsibility
- You are responsible for paying for outstanding balances in a timely manner
- Failure to pay for an outstanding balance will result in deferral of treatment until payment is received
- No-shows and cancellation fees are not covered by insurance and will be an out of pocket expense
Discharge Processs
There are several reasons why we may eventually end our professional relationship. You may decide you would prefer to work with a different provider. I may reach the conclusion you would be better served working with someone else. Regardless of the case, I will first discuss with you the reasons for discharging, and if you request, provide you with a list of other qualified providers. I will also extend the discharge process length if necessary based on your treatment needs, including continuing to provide emergency support for a time-limited period after you have been notified of the end of our treatment relationship.
Please note that ongoing failure to pay for treatment, attend sessions or frequent no-shows/last minute-cancellations, or communicate with me in a respectful and timely manner can also result in discharge from my practice. In these instances, to ensure you have continued access to care, I will still make every reasonable effort to get in touch with you and provide referrals to a new provider before I consider our relationship ended.
Confidentiality and Privacy
I utilize a secure and confidential platform that is HIPAA compliant to conduct your sessions and exchange information. Company website and business phone are also HIPAA compliant.
The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission.
Exceptions include:
- Suspected child abuse or dependent adult or elder abuse, for which I am required by law to report this to the appropriate authorities immediately.
- If a client is threatening serious bodily harm to another person/s, I must notify the police and inform the intended victim.
- If a client intends to harm himself or herself, I will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, I will take further measures without their permission that are provided to me by law in order to ensure their safety.
Disclaimer
My office hours are standard business hours Monday through Friday and by appointment only. I am closed on all major holidays. I DO NOT provide emergency services, crisis services, evening, weekend or after-hours coverage. If you have a life-threatening mental health emergency, please go to the nearest emergency room or call 988 immediately.